Privacy Policy
FreshAI Commerce ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including any content we post on third-party social media platforms such as TikTok.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, shipping address, and payment information when you place an order.
- Usage Data: IP address, browser type, pages visited, and time spent on our site.
- Communications: Messages you send us via email or contact forms.
- Social Media Interactions: If you interact with our content on platforms like TikTok, we may receive data from those platforms in accordance with their privacy policies.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your purchases
- Improve our website and services
- Send promotional content (with your consent)
- Comply with legal obligations
- Operate and improve our social media presence and automated content tools
3. Automated Content and AI Tools
FreshAI Commerce uses automated systems and artificial intelligence to research product trends, generate content, and manage our social media presence. These tools operate on publicly available trend data and do not collect personal information from social media users without consent.
4. Sharing Your Information
We do not sell your personal information. We may share information with:
- Service Providers: Third-party vendors who help us operate our business (payment processors, shipping partners, fulfillment services).
- Legal Requirements: When required by law or to protect our rights.
- Business Transfers: In connection with a merger or acquisition.
5. Cookies
We use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can instruct your browser to refuse cookies, though some features may not function properly as a result.
6. Third-Party Platforms
Our services may link to or operate in conjunction with third-party platforms including TikTok, Shopify, and payment processors. Each platform has its own privacy policy, and we encourage you to review them. We are not responsible for the privacy practices of third-party sites.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
8. Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal data. To exercise these rights, contact us at privacy@freshaicommerce.com.
9. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the effective date above.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
privacy@freshaicommerce.com